Originally from Mumbai, I spent my growing years in Indonesia, Singapore, and Switzerland. Studying at international schools, the term “third culture kid” has become a badge of honour. Adapting to new places and diverse cultures helped me succeed in the hospitality industry. Being creative and curious, I realised my interest in data analytics, visualising the story hidden in the numbers. Having an entrepreneurial mindset, I also had the opportunity to learn the importance of project management, building relationships, overall business administration, and especially the value of persistence. Finally, with the MBA programme helping to bring together my experiences, qualities, knowledge and skills, my objective is to find a position in consulting, operations, business intelligence or finance.
R Language for statistical analysis (intermediate) – Missing Values and Outlier Treatment, Univariate and Bivariate Analysis, Hypothesis Testing, Dimension Reduction and Principal Component Analysis, Regression Models, Decision Trees.
Data visualisation using Tableau and PowerBI.
Creative & I.T.
Experience creating websites using WordPress, Squarespace, Wix, and other CMS platforms and using Digital Marketing Tools such as Google Analytics and AdWords.
Confident I.T. user, experience with Microsoft Office and comfortable with both macOS and Windows platforms.
Experience with editing applications such Adobe Photoshop, Adobe InDesign, Sketch App, Final Cut Studio.
Design Thinking for ideation and problem-solving.
Native English speaker (Overall IELTS (Academic) score of 8.0), Proficient speaker in Hindi and Marathi.
MBA Specialising in Digital Innovation Management - Jan 2021 – Mar 2022
Brunel University London (AACSB & AMBA Accredited) – Expected Graduation July 2022
Awarded the MBA scholarship on the merit of academic performance, professional experience and other activities showcasing leadership skills.
Modules: Corporate and Business Finance, Principles of Marketing, Leading People & Managing Organisations, Corporate and Competitive Strategy, Operations Management, International Business, Business Economics, Information Systems in Organisations, Managing Digital Technology and Innovation.
Dissertation: “Organisational Data Literacy as a Dynamic Resource: An Explorative Case Study”
P.G. Program in Business Analytics and Business - Jul 2019 – Jul 2020
University of Texas McCombs School of Business and Great Lakes Institute of Management Chennai
Modules: Statistical Methods for Decision Making, Advanced Statistics, Data Mining, Predictive Modelling, Time Series Forecasting, Machine Learning, Data Visualisation using Tableau, Marketing & Retail Analytics, Finance & Risk Analytics
Capstone Project: “Predicting Facebook Comments Volume”
BSc (Hons) International Hotel and Tourism Management - Aug 2006 - Jun 2010
Ulster University at HTMi Switzerland, Sörenberg, Luzern
Second Class Honours Upper Division (2:1)
Modules: Strategic Management, Services Marketing Management, Business of Hotels, International Tourism Management, Human Resources Management.
Research Paper: “Environmental Impacts of Tourism on Antarctica”
Product Manager and Business Development - May 2015 – Dec 2019
Architechs Pte Ltd, Singapore
Using design thinking, I managed international projects to identify the business needs and pain factors to develop creative solutions for over ten clients.
Projects included designing industrial internet of things (IoT) dashboards for various MNCs and designing augmented reality (AR) effects for a gaming event.
Was the lead product manager for a mobile app solution for the events industry from conceptualisation.
Business Development - Mar 2018 – Mar 2019
Camios Hospitality Pvt Ltd, Pune, India
Displayed business skills and hospitality know-how to develop a unique cloud kitchen concept, including menu engineering, identifying sales channels, digital marketing, budgeting, and regulatory compliance.
Business sold to new owners.
F&B Operations Analyst - Jun 2014 - May 2015
Pan Pacific Hotel, Singapore
My responsibilities included developing new daily, monthly and annual reports for tracking revenues, profits, cost of sales, number of diners, and staff required for ten food and beverage outlets.
These baseline reports enabled the department to find trends and facilitate budgeting, forecasting, monthly P&L reviews, and annual sales and marketing plans using the past ten years of data. These reports continue to be used today.
Held an instrumental role in analysing all metrics using data from various information systems and presenting to stakeholders every month.
Management Trainee - Aug 2012 - Jun 2014
Pan Pacific Hotel, Singapore - Management trainee in marketing, information systems, revenue management and rooms management departments.
The programme allowed me to develop analytical skills to resolve operational issues and boost sales across departments.
In the rooms management department, I helped increase the monthly sales for the new smart-minibar system by
extracting and analysing past guest preferences.
With the information systems department, I showcased problem-solving skills to identify and overcome technical and
user experience issues of a new mobile task-management system used by hotel staff, resulting in the complete adoption
of the system across all departments.
Enhanced digital marketing skills to establish marketing priorities, track reports and calculate ROI.
In addition, I was appointed as the project leader for launching two new F&B outlet websites and the corporate website
Night Auditor - Jan 2009 - Jul 2009
Hotel Postillion, Buochs, Switzerland
Learnt the value of attention to detail while performing daily night audits and monthly account closing tasks for the 4-star hotel. I also had general front office duties and took on the role of duty manager.
Other Achievements, Certifications and Information
Initiated several multi-media projects at HTMi Switzerland – Jan 2010
Implementing the use of iPod Touch for all students with access to emails, calendars, timetables, and local wiki pages for course modules. Shot and edited training videos, professional interviews and other video content and successfully listed the institute on iTunesU. Designed and published the school’s first yearbook and a culinary recipe book. Initiated a range of social media marketing strategies.
Design Thinking – Jun 2020
Interaction Design Foundation - Completed with distinction.
Fundamentals of Digital Marketing – Jul 2020
Google Digital Garage and The Open University
Google Project Management – In Progress
Coursera Professional Certificate
U.K. Driving Licence
Full, manual, and clean. Valid till Aug 2031.
Hobbies and Personal Interests
Passion for travel and experiencing new cultures from growing up in India, Indonesia, Singapore, and Switzerland; a proper “third-culture kid.”
Car and motorcycling enthusiast; had organised weekend rides for a club in Pune.
Photography, video editing, and occasionally playing the drums.
Enjoy continuously learning from taking online courses and listening to business and science podcasts.